Comments on: Goodlink and ActiveSync http://www.joechurch.com/blog/2008/06/goodlink-and-activesync/ Joe's blog about technology, life, and more. Sun, 21 Mar 2010 00:32:40 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Joe http://www.joechurch.com/blog/2008/06/goodlink-and-activesync/comment-page-1/#comment-24 Joe Thu, 10 Jul 2008 14:05:22 +0000 http://www.joechurch.com/blog/goodlink-and-activesync/#comment-24 Good find! I did suggest this in a feature request through Good support, but I doubt they will take this one on. Sounds like they want to be the primary e-mail app on the device, and don't want to deal with potential issues of other e-mail apps running on a single device. Here's for hoping though! Good find! I did suggest this in a feature request through Good support, but I doubt they will take this one on. Sounds like they want to be the primary e-mail app on the device, and don’t want to deal with potential issues of other e-mail apps running on a single device. Here’s for hoping though!

]]> By: Mark Bishop http://www.joechurch.com/blog/2008/06/goodlink-and-activesync/comment-page-1/#comment-23 Mark Bishop Thu, 10 Jul 2008 13:58:47 +0000 http://www.joechurch.com/blog/goodlink-and-activesync/#comment-23 I did find an old release note for GMM 4.9.3 that talks about this: http://www.good.com/documentation/release_notes_exchange.pdf GC WM 2005 / 2006 Good Mobile Messaging does not officially support the use of other applications (e.g., Microsoft ActiveSync) to sync contact records to native contacts database. The question is if/when this will be supported in GMM 5.x. I did find an old release note for GMM 4.9.3 that talks about this:
http://www.good.com/documentation/release_notes_exchange.pdf

GC WM 2005 / 2006
Good Mobile Messaging does not officially support the use of other applications (e.g., Microsoft ActiveSync) to sync contact records to native contacts database.

The question is if/when this will be supported in GMM 5.x.

]]> By: Joe http://www.joechurch.com/blog/2008/06/goodlink-and-activesync/comment-page-1/#comment-22 Joe Thu, 10 Jul 2008 13:28:09 +0000 http://www.joechurch.com/blog/goodlink-and-activesync/#comment-22 I guess I'm lucky then that using the sync to Exchange setup I am able to sync once, but then the option gets grayed out. That lets me at least setup my contacts once, but then if I make changes they don't get synced. Its a pain, and I did complain about it to Good support, but not sure what their plans are for this. I guess I’m lucky then that using the sync to Exchange setup I am able to sync once, but then the option gets grayed out. That lets me at least setup my contacts once, but then if I make changes they don’t get synced. Its a pain, and I did complain about it to Good support, but not sure what their plans are for this.

]]> By: Mark Bishop http://www.joechurch.com/blog/2008/06/goodlink-and-activesync/comment-page-1/#comment-21 Mark Bishop Thu, 10 Jul 2008 13:18:49 +0000 http://www.joechurch.com/blog/goodlink-and-activesync/#comment-21 The way GMM blocks ActiveSync from syncing native contacts with Outlook is too bad. I see comments all over the net since 4.x GMM wanting this feature. I just started using GMM (on v5.0.3.25) and it will allow syncing of Calendar, ToDo and Notes, but no contacts. Arg.. The way GMM blocks ActiveSync from syncing native contacts with Outlook is too bad. I see comments all over the net since 4.x GMM wanting this feature. I just started using GMM (on v5.0.3.25) and it will allow syncing of Calendar, ToDo and Notes, but no contacts. Arg..

]]> By: Joe http://www.joechurch.com/blog/2008/06/goodlink-and-activesync/comment-page-1/#comment-20 Joe Wed, 09 Jul 2008 14:12:57 +0000 http://www.joechurch.com/blog/goodlink-and-activesync/#comment-20 Yes this is a very frustrating issue. I found that if I delete my activesync profile on the phone and re-create it, it will sync with my Exchange server and I assume it will sync with Outlook over the sync cable. Have you tried re-creating your activesync profile? I mentioned this to Goodlink and they said this is by design and using both goodlink and activesync is not a supported configuration. So I submitted it as a feature suggestion. Yes this is a very frustrating issue. I found that if I delete my activesync profile on the phone and re-create it, it will sync with my Exchange server and I assume it will sync with Outlook over the sync cable. Have you tried re-creating your activesync profile? I mentioned this to Goodlink and they said this is by design and using both goodlink and activesync is not a supported configuration. So I submitted it as a feature suggestion.

]]> By: Mark Bishop http://www.joechurch.com/blog/2008/06/goodlink-and-activesync/comment-page-1/#comment-19 Mark Bishop Wed, 09 Jul 2008 14:08:01 +0000 http://www.joechurch.com/blog/goodlink-and-activesync/#comment-19 I forgot to mention that in my case I am just syncing to an MS Outlook 2003 (11.8206.8202) SP3 profile on my laptop WinXP computer over a USB cable and not an exchange server a Joe is.. I forgot to mention that in my case I am just syncing to an MS Outlook 2003 (11.8206.8202) SP3 profile on my laptop WinXP computer over a USB cable and not an exchange server a Joe is..

]]> By: Mark Bishop http://www.joechurch.com/blog/2008/06/goodlink-and-activesync/comment-page-1/#comment-18 Mark Bishop Wed, 09 Jul 2008 14:00:12 +0000 http://www.joechurch.com/blog/goodlink-and-activesync/#comment-18 I have encountered the same problem with my Samsung Blackjack II running GMM v5.0.3.25_EN and Windows Mobile 6 (CE OS 5.2.1620 (Build 18125.0.4.2) I am able to use my personal contacts for the phone dialer by selecting the Good>Preferences>Phone>Use System Dialer. However I can't get these contacts to sync with my MS Outlook ever since I installed the GMM client. If you go into the ActiveSync profile on the phone you see that Contacts is grayed out (not selectable). You can add the Contacts from the host PC ActiveSync profile, but it doesn't seem to do anything (and gets removed the next time you sync). I have reinstalled the ActiveSync software, reset the device and am not able to get the contacts to sync again. Very frustrating.! I have encountered the same problem with my Samsung Blackjack II running GMM v5.0.3.25_EN and Windows Mobile 6 (CE OS 5.2.1620 (Build 18125.0.4.2)

I am able to use my personal contacts for the phone dialer by selecting the Good>Preferences>Phone>Use System Dialer. However I can’t get these contacts to sync with my MS Outlook ever since I installed the GMM client.

If you go into the ActiveSync profile on the phone you see that Contacts is grayed out (not selectable). You can add the Contacts from the host PC ActiveSync profile, but it doesn’t seem to do anything (and gets removed the next time you sync).

I have reinstalled the ActiveSync software, reset the device and am not able to get the contacts to sync again. Very frustrating.!

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